Patient Portal FAQs - Dr. Abimbola Odukoya

Welcome to the Naab Road Surgical Center Patient Portal

Thank you for choosing Naab Road Surgical Center for your healthcare needs. Our Patient Portal is designed to provide you with convenient access to your medical information, allowing you to take control of your healthcare journey. In this FAQ section, we aim to answer some common questions you may have regarding the patient portal.

1. What is the Patient Portal?

The Patient Portal is an online platform that enables our patients to securely access their medical records, review test results, request prescription refills, schedule appointments, and communicate with our healthcare team. It serves as a valuable tool to improve communication, convenience, and accessibility for both our patients and medical professionals.

2. How do I Sign Up for the Patient Portal?

Signing up for our Patient Portal is quick and easy. Upon scheduling your first appointment at Naab Road Surgical Center, you will receive an email with instructions on how to create your personal account. Simply follow the provided link, enter your information, and set up your login credentials. If you have any trouble during this process, our friendly staff is available to assist you.

3. What Features are Available on the Patient Portal?

Our Patient Portal offers a range of features to enhance your healthcare experience. These include:

• Access to personal medical records, including lab results, imaging reports, and visit summaries.
• The ability to securely message our healthcare team with any non-urgent questions or concerns.
• Requesting prescription refills, saving you time and eliminating the need for phone calls.
• Viewing and updating your contact information, insurance details, and demographic data.
• Scheduling appointments, making it convenient to find a time that works best for you.

4. Is my Information Secure on the Patient Portal?

Yes, your privacy and security are of utmost importance to us. Our Patient Portal meets the highest industry standards for data encryption and protection. Your personal health information is securely stored and can only be accessed by authorized personnel. We constantly monitor and update our security measures to ensure the safety of your data.

5. How Can I Access the Patient Portal?

Accessing the Patient Portal is as easy as visiting our website and clicking on the "Patient Portal" link located in the top navigation menu. Alternatively, you can directly access it by entering the following URL in your web browser: http://naabrdsurgerycenter.com/Patient-Portal. Once there, simply enter your login credentials to gain access to your account.

6. Can I Access the Patient Portal on my Mobile Device?

Absolutely! Our Patient Portal is mobile-friendly, allowing you to conveniently access your medical information on your smartphone or tablet. To ensure the best user experience, we recommend downloading our mobile app, available for both iOS and Android devices. The app provides all the functionalities of the web-based portal in a more optimized and accessible format.

7. How Can I Get Help with the Patient Portal?

If you encounter any difficulties while using the Patient Portal or have any questions, our dedicated support team is here to assist you. You can reach us by calling our office or sending us an email. We strive to provide prompt and friendly support to ensure that your experience with the Patient Portal is seamless and hassle-free.

Conclusion

The Naab Road Surgical Center Patient Portal is a secure and user-friendly platform designed to enhance your healthcare journey. By signing up for our Patient Portal, you gain access to a variety of features that enable you to stay informed about your medical records, communicate with our healthcare team, and conveniently manage your appointments and prescription refills. We prioritize your privacy and have implemented stringent security measures to ensure the confidentiality and protection of your sensitive data.

If you're ready to take advantage of the numerous benefits our Patient Portal offers, schedule an appointment with Naab Road Surgical Center today and join the ever-growing community of patients who are empowered to actively participate in their healthcare decisions and improve their overall well-being.